Privacy Policy

1. Introduction

Follow My Lead ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web service (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account
• Lead Data: Information about your leads including names, email addresses, phone numbers, company names, deal sizes, notes, and follow-up dates
• Activity Data: Records of interactions and activities with your leads
• Settings: Your preferences for follow-up intervals, notifications, and other app settings
• Payment Information: Processed securely through Stripe (we do not store credit card information)

2.2 Automatically Collected Information

• Usage Data: Information about how you use the Service, including features accessed and time spent
• Device Information: Device type, operating system, and unique device identifiers
• Log Data: IP address, browser type, access times, and pages viewed
• Cookies and Tracking: We use cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your transactions and manage your subscription
• Send you follow-up reminders and notifications (if enabled)
• Respond to your inquiries and provide customer support
• Send you important updates about the Service
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms of Service
• Analyze usage patterns to improve user experience

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We use trusted third-party service providers to help us operate our Service:

• Stripe: Payment processing for subscriptions (see Stripe's privacy policy)
• Resend: Email delivery service for notifications (see Resend's privacy policy)
• Database Hosting: Your data is stored securely in our database infrastructure
• Analytics: Google Analytics to understand usage patterns (anonymized data)

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit using HTTPS/TLS
• Encryption of sensitive data at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure password storage using industry-standard hashing

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use Google Analytics to analyze usage patterns. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

You can access and export your data at any time through the Service. Pro users can export their leads as CSV files.

7.2 Correction

You can update your account information and lead data directly through the Service.

7.3 Deletion

You can delete your account and all associated data at any time through the Settings page. Deletion is permanent and cannot be undone.

7.4 Opt-Out

You can opt out of email notifications through your account settings. You may still receive important service-related communications.

7.5 GDPR Rights (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Object to processing of your data
• Request restriction of processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at the email address provided in Section 9.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: